Return and Exchange Policy

Over 19 Adult Shop Lingerie stands behind the quality of our merchandise. Please inspect your order carefully. If you have any damages or a quantity discrepancy, please let us know within 5 business days.


All returns and exchanges must be made within 30 days from the ship date.


You must email us at for authorization before you send anything back. Please inlucde you order number.


If you ordered clothing/intimate apparel/lingerie and are unhappy with the size/design, you can exchange it for another size provided the item has not been washed, worn, and is in re-sellable condition. You are responsible for ALL shipping costs, which will include re-shipping the new item(s) to you. This will be outlined in your Return Authorization email from us as we still give you payment and shipping options.


Due to the nature of our business, any returns for a full credit (less shipping and handling) will also be subject to a 15% restocking fee.


If you received the wrong item or the item was defective or damaged you will incur no additional shipping charges.


We will email you the USPS pre-paid postage label for you to print out, attach to the box, and drop of at your nearest post office or have USPS pick it up.  Once we receive your return, we will re-ship your new item and you will be emailed your new tracking number.

Note: Sale/Clearance merchandise is not returnable!


If you have any questions please email us at
Over 19 Adult Shop
4109 W Chinden Blvd
Garden City, ID 83714